Frequently Asked Questions

We recommend booking at least 5-7 days in advance for local moves within Delhi NCR and 10-14 days for domestic relocation. This ensures we can reserve the best slot and vehicle for your specific needs.

You can get a free quote by filling out the form on our website or calling us at +91 8130961444. For accurate pricing, we may conduct a quick video survey or a physical visit to assess the volume of goods.

Yes, DTDC Packers and Movers operates 7 days a week, including Sundays and public holidays. However, weekend slots fill up fast, so early booking is advised.

We use premium-quality packing materials including 3-layer bubble wrap, corrugated sheets, foam rolls, sturdy carton boxes, and waterproof lamination to ensure zero damage to your belongings.

Fragile items are given special attention. We wrap them in multiple layers of bubble wrap and place them in marked "Fragile" boxes with extra cushioning. LED TVs are packed in specialized wooden crates if required.

Yes, you can pack personal items like clothes and documents yourself. However, for large appliances, furniture, and fragile goods, we highly recommend letting our professional team handle the packing for insurance validity.

We use specialized closed car carriers and bike stands for safe transportation. Your vehicle is secured properly to prevent movement and scratches during transit.

For safety and insurance reasons, we generally advise against keeping personal luggage inside the car. However, minor items like a spare tyre or tool kit are allowed.

While not mandatory, it is highly recommended. Transit insurance covers your goods against unforeseen accidents, fire, or theft during the journey. It provides peace of mind for a small percentage of the declared value.

No. At DTDC Packers and Movers, we believe in complete transparency. The quote provided to you is all-inclusive (packing, loading, transport, unloading, unpacking) unless you request additional services later.